Returns & Exchanges
At Fitness Vending, we prioritize the freshness and safety of our nutritional products. If you receive a damaged or incorrect item, our 30-day return policy ensures a quick replacement or refund to keep your fitness goals on track.
Return Process
- 1.Contact Support
Email our customer service team with your order number and a brief explanation of the issue within 30 days of delivery.
- 2.Provide Documentation
For food safety compliance, please attach clear photos of the product packaging and the expiration date if the item is damaged or spoiled.
- 3.Await Authorization
Our quality control team will review your request within 48 hours and provide a Return Merchandise Authorization (RMA) number if applicable.
- 4.Receive Refund or Exchange
Once approved, we will either ship out a fresh replacement immediately or issue a full refund to your original payment method.
